IT Project Manager needed for our technology client in Rosedale, MD. The Manager will be working in a education environment for a PC and laptop deployment project. This is a direct hire position.
- Work with Enterprise Customers on PC and Laptop deployment strategies, schedules and ongoing technology support.
- Supervise teams of Computer Technicians and Service Delivery Managers.
- Create deployment schedules to meet customer deadlines.
- Hire, train and evaluate employees.
- Track Service Level Agreement performance.
- Resolve escalated customer complaints.
- Oversee repair facility and service.
- Proven hands-on deployment experience in a technology environment.
- Experience supervising Computer Technicians, Installers and/or Network Administrators in a Service Level Agreement environment.
- Ability to communicate effectively with external and internal customers.
- Ability to respond professionally to customer needs and concerns.
- Strong leadership skills.