Technical

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Technical
Title PC Technician
Categories Technical
Salary $14.75 per hour
Location Baltimore, MD
Job Information

PC Technician needed for our education client in Baltimore City.   PC Technician will travel at various schools providing on site computer support in a Windows environment.   Contract position for 6 months with possible extension.

Essential Duties:

  • Re image laptop computers.
  • Set up outlook users.
  • Removal of viruses/malware.
  • Software upgrades and installation.

Qualifications:

  • Basic understanding and experience providing Windows technical support.
  • Must have own vehicle.
  • Must be able to work independently.
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Title Help Desk Representatives
Categories Technical
Salary $15 per hour
Location Baltimore City
Job Information

Help Desk Representatives needed for our education client in Baltimore City.   Representatives will provide Tier 1 support and generate trouble tickets in a Remedy systems.   Work schedule is full time hours day shift.

Essential Duties:

  • Meet all Service Level Agreements (SLA) required by customer contract(s).
  • Answer calls and provide basic Tier 1 technical support, evaluate and generate trouble tickets in the Remedy system.
  • Provide end users experiencing problems with hardware, software, networking application and other technologies.
  • Interview user to collect information about problem and lead the customer through diagnostic procedures to determine source of error.
  • If the issue is of a routine or standard nature, ensure that internal documented procedures for configuration or resolution are followed.
  • Log and track calls using trouble ticket system, and maintain history records and related problem documentation.
Qualifications:
  • High School Diploma.
  • At least 1 year of technical call center experience.
  • Good understanding of PC hardware and current supported Microsoft operating systems.
  • Ability to troubleshoot and resolve basic technical problems for users.
  • Excellent communication skills; written and oral.
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Title .Net Developer
Categories Technical
Salary $32-$38 per hour
Location Baltimore, MD
Job Information

.Net Developer needed for our government client in Baltimore City.     The .Net Developer will design, lead & develop n-tiered data driven ASP.Net web applications.    This is a 2-3 year contract position.   Free parking is available.

Essential Duties:

  • Troubleshooting issues in application and SQL based queries.
  • Supports, operates and maintains .Net applications.
  • Provides ongoing guidance concerning best practices in planning, designing and implementing technologies.
  • Working with a Technical Lead to create new data driven websites, maintain existing sites, and logging and fixing bugs reported via application notifications.
  • Translate business requirements into well documented software components.
  • Participate in all phases of life cycle software application development.
Education:
  • Bachelor’s Degree from a accredited college or university in Computer Science or related field.
  • Skills using MS .NET/C#, VB, SQL Server and ASP.NET.
  • Three or more years of experience designing, developing, testing, implementing and maintaining application systems and program.

 

 

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Title Computer Information Services Specialist
Categories Technical
Salary $15 per hour
Location Baltimore, MD
Job Information

Computer Information Services Specialist needed for our government client in Downtown Baltimore.       The Specialist will troubleshoot hardware problems on computers, laptops and printers.   This is a 1 year contract position.

Essential Duties:

  • Troubleshoot desktop commercial-of-the-shelf software problems (MS Office, Outlook, Adobe, Projectwise, eGIS).
  • Troubleshoot applications problems.
  • Review and test new versions of desktop Operating Systems, desktop software, and applications.
  • Load/upgrade software on desktop computers.
  • Deploy standard software configurations on new computers.
  • Deploy and install new computer related equipment.
  • Follow established fixed asset procedures for updating location information for appropriate computer moves.
  • Ensure that routine security patch management of laptops and computers are completed.
  • Pick up and distribute of hardware and software.
  • Prepare, justify, and submit Hardware/Software Request Form for new requests.
  • Support remote access users (teleworkers, field personnel, contractors).
  • Request service tickets through the Service Desk to manage user accounts and data storage needs.
  • Follow established process for condemnation of IT Equipment (paperwork, wiping pcs/laptops, hard drive removal).
  • Telecommunications coordination.
  • Webpage development.
  • Assist with various reports and newsletters.

Qualifications:

  • A+, Security+ or MCSE certification required.
  • Bachelors Degree in Computer Science may be substituted for certification.
  • At least two years providing hardware support in a Windows environment.
  • Good communication skills.
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Title Senior Systems Engineer
Categories Technical
Salary $45-$48 per hour
Location Glen Burnie, MD
Job Information

Senior Systems Engineer needed for our government client in Glen Burnie.   The Engineer will support a hyper-converged Nutanix environment for multiple locations.   Two year contract position.

Essential Duties:

  • Monitors system configuration, performance, maintenance, troubleshooting, and repair.
  • Maintains environment with appropriate access, security, availability, performance, capacity, and backups to ensure high availability and acceptable levels of performance for mission critical resources.
  • Completes end user maintenance as needed including patch management and installation.
  • Enforces policies and procedures for server system security including server system password maintenance, rights and profile maintenance.
  • Installs server infrastructure and applications utilizing best practice methodologies.

Qualifications:

  • Technical experience with Nutanix, application virtualization, enterprise, and/or server technologies.
  • Hands-on, and does what it takes attitude to drive success
  • Team player with strong drive.
  • VMware and Unix/Linux experience.
  • A structured thinker with strong presentation and problem solving skills.
  • Ability to manage multiple projects and locations.

 

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