Technical

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Technical
Title Computer Network Specialists
Categories Technical
Salary $20-$22 per hour
Location Baltimore City, Baltimore and Anne Arundel Counties
Job Information

Computer Network Specialists needed for our government clients in Baltimore City, Baltimore County and Anne Arundel Counties.   The Computer Network Specialists will provide work planning, integrating and maintaining software and hardware for local or wide area microcomputer or minicomputer networks to include operating systems software and network communications software.

Essential Duties:

  • Consults with users to discuss local or wide area microcomputer or minicomputer network software and hardware needs, to assess existing software and hardware and to survey the sites where networks will be located;
  • Designs the structure of local or wide area microcomputer or minicomputer networks and prepares plans, reports and diagrams documenting the type and location of software and hardware;
  • Installs operating system software and network communications software for microcomputer or minicomputer networks;
  • Installs applications software and customizes as required;
  • Configures network software and hardware to provide for efficient and effective network performance and data security;
  • Prepares and assembles technical documentation and user documentation for network software and hardware;
  • Monitors the performance of the network software and hardware through network management and diagnostic programs and utilities, adjusts the network for maximum efficiency, maintains and analyzes records of network activity and recommends and implements network software and hardware upgrades;
  • Diagnoses network software and hardware problems and makes repairs and adjustments or obtains service from software and hardware vendors and maintenance vendors;
  • Runs backups of network data, archives data as required and develops and maintains disaster recovery plans;
  • Oversees the installation of network hardware;
  • Reviews technical manuals and other technical literature and attends workshops, seminars and training classes to learn various network systems used by the agency and to keep abreast of the latest developments in computer network technology;
  • May train users in computer network software and hardware;
  • May develop and program applications software;
  • May install and maintain network hardware and stand-alone microcomputer software and hardware;
  • May install and maintain communications links to mainframe computers;
  • May direct support staff responsible for user support, hardware installation, data entry and other support functions;

Qualifications:

  • Knowledge of the functions and capabilities of local or wide area microcomputer or minicomputer network hardware such as cables and other transmission media, connectors, communications devices, multi-station access units, file servers, printers, disk drives, network cards and emulators;
  • Knowledge of the principles and practices of data processing systems analysis and design;
  • Knowledge of fourth generation computer programming languages;
  • Skill in planning, integrating and maintaining local or wide area microcomputer or minicomputer network software and hardware;
  • Skill in configuring local or wide area microcomputer or minicomputer network software and hardware for efficient and effective network performance;
  • Ability to communicate and establish and maintain effective working relationships with network users, vendor representatives and customer engineers.
  • Completion of a certification program in Network Engineering or Internetwork Routing, such as Certified Novell Engineer, Microsoft Certified Systems Engineer or Cisco Certified Internetwork Expert
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Title IT Business Analysts
Categories Technical
Salary $38-$43 per hour
Location Middle River, MD
Job Information

IT Business Analysts needed for our education client in Eastern Baltimore County.  The IT Business Analyst will be responsible for identifying problems, needs and opportunities for improvement to help the organization achieve it’s goals.   The Analyst will be working with stakeholders and business people to communicate the vision for projects, mapping out initial requirements and designing new systems.    These are long term contract positions.

Essential Duties:

  • Analyze the business processes, procedures and organization structure in order to identify problems and determine solutions.
  • Solve operational and business process problems and refine the business model.
  • Determine how to improve existing business processes. Determine which tasks/steps to take to automate. Design the features of IT system and create functional specifications. Implement new features of the IT system.
  • Interact with the business organization representatives, including executive management, to understand the business process and the needs of the business.
  • Gather business requirements from identified project stakeholders identifying potential solutions to the problems posed by the business needs and requirements.
  • Translate the business requirements into functional requirements.
  • Create functional specifications for new systems which solve the given business problems.
  • Present solutions to business stakeholders and facilitate the iterative refinement of the system requirements.
  • Work with the development team to make sure the functional specifications are unambiguous.
  • Create test scenarios to verify the system.
  • Help scope projects and write use cases and system/technical specifications.
  • Document solutions, create documents and diagrams of the new system which specify system-user interactions, describing how data should flow through the system, and list the logical operations the new system must perform.Education, Training and Experience:
    • Graduation from an accredited college with a bachelor’s degree in Business or Public Administration, Computer Science, Communications or a related field. Plus three years of experience as a business analyst or closely related experience in the analysis of information technology organizations and systems.
    • Experience in a education setting strongly preferred.Knowledge, Skill and Abilities:
      • Thorough knowledge of the principles and practices of planning, developing, implementing, and maintaining computer information systems. Thorough knowledge of processes, methods, and techniques utilized to analyze and evaluate business operations. Thorough knowledge of personal computer, Microsoft Office suite of tools including: Word, Excel, PowerPoint, Visio and Project. Knowledge of programming concepts and the Systems Development Lifecycle (SDLC).
      • Fluent language skills and written communication ability.
      • Outstanding analytical skills in order to properly interpret business processes and translate into application and operational requirements. Analyze data, documents, user input surveys and workflow to determine which course of action will correct the business problem.
      • Ability to create workable solutions to business problems.
      • Ability to make decisions.
      • Ability to manage projects.
      • Ability to serve as a liaison between developers and users, clients and companies, and management and IT.
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Title IT Project Managers
Categories Technical
Salary $30-$40 per hour
Location Central Maryland
Job Information

IT Project Managers needed for our education clients through the area.   IT Project Managers will perform administrative, project management, business process analysis and support for various information technology projects.   Responsible for generating and compiling project plans and documentation for business processes and operational procedures.   Projects include large system deployments, Accounting Systems and HR Tracking Systems.

Essential Duties:

  • Coordinates and guides projects throughout their project lifecycle, including systems and processes design. Ensures that projects are completed in accordance with established deadlines, budgets, and standards. Prepares appropriate project and support documentation at project completion. Builds relationships with technical staff, management and end users to determine and resolve issues with systems implementation.
  • Works alongside subject matter experts and business owners to gather business requirements, change management and participate in development and implementation of new solutions or enhancements to existing systems.
  • Drives the formulation of business and testing requirements. Be able to conduct a dialog with internal customers in business terms and language, represent and explain IT’s position and translate back into IT requirements.
  • Proactively generates and compiles documentation for business processes and operational procedures.  Makes recommendations and requirements for improvements.
  • Supervises a team of Installers or Technicians.
  • Participates in continuous improvement activities by identifying and analyzing the effectiveness and efficiency of existing processes and develops strategies for improvements.
  • Produces project documentation and artifacts as well as standard Project Management reporting.

MINIMUM QUALIFICATIONS:

  • Graduation from an accredited college with a bachelor’s degree in Business or Public Administration, Computer Science, Communications or a related field. Plus three years of experience as a project manager, business analyst, change management analyst, systems analyst or closely related experience in the analysis of information technology organizations and systems.
  • Thorough knowledge of the principles and practices of planning, developing, implementing, and maintaining computer information systems. Thorough knowledge of processes, methods and techniques utilized to analyze and evaluate business operations. Thorough knowledge of project management and program planning. Thorough knowledge of Microsoft Office suite of tools including; Word, Excel, PowerPoint, Visio and Project. Knowledge of programming concepts and the Systems Development Lifecycle (SDLC).
  • Hands on support experience in the Information Technology industry.
  • Skill in analyzing and evaluating administrative processes for automation. Skill in designing and documenting automated processes. Skill in application and system programming. Skill in the operation of computers and peripheral equipment.
  • Ability to analyze and evaluate the feasibility and suitability of information technology projects. Ability to establish and maintain effective working relationships. Ability to communicate effectively.
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Title IT Project Manager
Categories Technical
Salary $75K-$80K
Location Essex, MD
Job Information

IT Project Manager needed for our technology/education client in Baltimore County.  The IT Project Manager will be supporting a technology services/infrastructure and computer equipment contract.   Contract to hire position or direct hire for the right candidate.

Essential Duties:

  • Provide level 3 technical support for internal and external customers.
  • Works with vendors such as HP/Compaq, Microsoft and Novell to resolve technical issues.
  • Supervises and hires team members consisting of Field Technicians, Network Administrators including performance reviews and disciplinary actions.
  • Streamline customer invoicing, submissions and processes.
  • Create automated reports to allow management a clear view and status of performance and budgets.
  • Work with corporate office to manage assigned work order tickets, Service Level Agreements and call tracking systems.

Requirements:

  • Deployment and technology management support experience in a education or infrastructure environment.
  • Good understanding of technology to include Windows, VOIP, Disaster Recovery, Servers.
  • PMP certification or the ability to obtain with first 90 days of employment.
  • Good communication skills.
  • Experience hiring PC/Field Technicians and Network Administrators.

 

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Title Cognos Developers
Categories Technical
Salary $35-$40 per hour
Location Dundalk, MD
Job Information

Cognos Developers needed for our education client in Dundalk.  Opportunities are contract for six months.     All opportunities require full time availability.     The Developers will work with a team to gather requirements from business users.

Essential Duties:

  • Perform analysis of reporting requirements.
  • Design, develop, test and implement reporting solutions.
  • Serve as a point of contact for software development and advise of best practices.
  • Work in conjunction with the quality assurance team providing documentation.

Required Experience:

  • 5+ years of Cognos years of development using Report Studio.
  • Data Visualization experience (building dashboards).
  • Good communication skills.
  • Independent thinker.
  • On site work but would consider some remote support.
  • Microsoft SQL experience

 

 

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Title Part Time Systems Administrator
Categories Technical
Salary $17-$20 per hour
Location Catonsville, MD
Job Information

Part Time Systems Administrator needed for our staffing firm in Catonsville, MD. Most work will be performed remotely with some occasional on site work.

Duties:

  • Provide security and administration of all Linux based computer systems.
  • Maintain Zimbra opensource enterprise mail servers.
  • Maintain Asterisk phone systems.
  • Back up services for all hosted websites and databases.
  • Administration of pfsense enterprise routers on our two data lines and the corresponding networks.
  • Provide Owncloud cloud based system administration.
  • Monitor KVM, Hylafax fax, Linode external and other types of virtualized servers.
  • Scripting programs to automate processes.
  • Ossec log security monitoring programs.
  • Perform penetration testing to ensure that our systems are not vulnerable to attack.
  • Document configuration systems and upgrades.

Required Skills:

  • 2+ years of experience with Linux and Ubuntu.
  • 2+ years of experience with Web Servers.
  • Associate’s Degree in Computer Information Systems preferred.
  • Cloud computing and web hosting experience.
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Title PC Technicians
Categories Technical
Salary $13-$15 per hour
Location Middle River, MD
Job Information

PC Technicians needed for our education client.  All opportunities are contract to hire.  Opportunities will require travel throughout Baltimore County.   Primary duties include in-house and on-site installation, maintenance and repair of micro-computer systems and support of related peripherals and or/applications under leadership supervision.  Basic configuration of Windows based computer systems and the maintenance and set-up of IT equipment.

MAJOR FUNCTIONS:

  • Provide IT and end-user, operating system, quality assurance and application support on system configurations.
  • May be assigned to perform on-site service of simple computer systems.
  • Perform maintenance and basic upkeep of the service area.
  • Keep abreast of new products through study of product manuals, manufacturer self-study courses and certification training.

EDUCATION:

High School Diploma required.  Associate degree in electronics, IT, or equivalent technical school computer support certificate desirable but not required.

SKILLS & KNOWLEDGE:

Demonstrated proficiency in basic troubleshooting.  Working knowledge of Windows based micro-computer systems, associated peripherals and common software packages.  Strong interpersonal skills.   A+ and HP Repair Certification required within 90 days.

EXPERIENCE:

1-2 years’ experience of experience providing service and maintenance on at least two micro-computers, printer, and software products.

 

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Title PC Technician
Categories Technical
Location Baltimore, MD
Job Information

PC Technician needed for our education client in Baltimore City.  Project is for a few weeks.  Duties include:

Setting up HP and Dell computers.

Running anti virus software.

Connecting computer to the network to ensure smooth operation.

Qualifications:

One to two years of computer technical install and configuration experience.

Must have own vehicle.

 

 

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