Clerical

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Clerical
Title Customer Service Agents
Categories Clerical
Salary $9.50-$10.50 per hour
Location Central Maryland
Job Information

Customer Service Agents needed for our government client throughout Central Maryland.  Agents will perform a variety of tasks to include title, registration, licensing, issuing identification cards and enforcing insurance laws.

Essential Duties:

  • Collect account data and fees.
  • Verify eligibility for insurance and driving records.
  • Receive and report returned tags and stickers.
  • Process electronic registrations and titling.
  • Process lien filings.
  • Review license files to ensure compliance.
  • Test applicants for vision qualifications and knowledge of driving laws.
  • Respond to telephone inquiries.

Qualifications:

  • Knowledge of Basic Office skills, procedures and office equipment.
  • Good communication, math, spelling  and grammar skills.
  • Good and accurate data entry skills.
  • High School Diploma.
  • Prior titling experience is beneficial.
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Title Leasing Assistants
Categories Clerical
Salary $10-$11 per hour
Location Baltimore City and County
Job Information

Leasing Assistants needed for our property management clients in Baltimore City and County.  Leasing Assistants will support to Property Managers with tenant calls and inquiries.

Essential Duties:

  • Manage the front desk by answering phones, responding to emails, collecting rent money and setting up times for the Property Manager to show apartments.
  • Assist Property Manager with collecting rental applications and collecting verifications.
  • Set up maintenance repairs.
  • Ensure compliance with all state and local laws are met.

Qualifications:

  • High School Diploma.
  • Prior experience in property management beneficial.
  • Must be able to work independently.
  • Basic computer proficiency.
  • Good customer service skills.
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Title Part Time Administrative Assistant
Categories Clerical
Location Baltimore City
Job Information

Part Time Administrative Assistant needed for our education client in Downtown Baltimore.  The Administrative Assistant will  create and manage telephone and written correspondence to the Program Directors and Associate Deans.  Must be available to work at least 4 hours during the day Monday through Friday.

Essential Duties:

  • Edits, formats and revises a variety of documents and materials.  Proofreads for grammatical, typographical, and basic content errors.
  • Composes responses to all inquiries.
  • Produces information by transcribing, formatting, inputting, editing, retrieving, copying and transmitting text, data and graphics.
  • Maintains electronic filing systems.
  • Screens telephone calls and visitors, independently handles routine matters and forwards.
  • Maintains department calendar and schedules, arranging meetings, conferences, teleconferences and travel.
  • Prepares reports by collecting information.
  • Tracks information for Grad Faculty status, alumni and certification of graduates.
  • Handles incoming/outgoing mail to include fax, Fedex and hand deliveries.

Required Skills:

  • Proficient skills in Microsoft Word, Excel, PowerPoint and Outlook.
  • Ability to multi task and work with little direction.
  • Administrative experience in a higher education setting beneficial.
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Title Administrative Assistants
Categories Clerical
Salary $13-$15 per hour
Location Central Maryland
Job Information

Administrative Assistant opportunities available with our education clients  throughout Central Maryland.   The Administrative Assistants will be providing a variety of secretarial duties supporting various Departments.

Essential Duties:

  • Types manuscripts, correspondence, statements, tables and forms from corrected copy, rough draft or oral detailed instructions.
  • Types and formats materials using Microsoft Word.
  • Maintains important or confidential records, employee’s work schedule records, expense accounts and office supplies.
  • Compiles correspondence dealing with routine and sometimes complex matters.
  • Opens, sorts and reads correspondence, proofreads and signs outgoing letters.
  • Prepares expense accounts or statistical records and reports.
  • Reviews correspondence for supervisor’s noting format, grammar and completeness.
  • Maintains confidential personal correspondence files and other records and report files.
  • Examines, checks and verifies complex reports and correspondence for the supervisor’s signature for completeness, propriety, adequacy and accuracy.
  • Completes special forms and summaries at the request of the supervisor, frequently checking against a variety of records.
  • Transcribe dictation from a transcribing machine, speed writing or stenotype notes and types from copy material.

Required Knowledge, Skills and Abilities:

  • Knowledge of office practices and procedures and equipment.
  • Knowledge of Microsoft Word, Excel and Powerpoint.
  • Ability to type at least 40 wpm.
  • Ability to compose to correspondence.
  • Two or more years of current clerical/administrative experience.

 

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Title Medical Biller
Categories Clerical
Salary $12-$15 per hour
Location Pikesville, MD
Job Information

Medical Biller needed for our home health care client in Pikesville, MD.   The Medical Biller will submit between 10-25 bills daily and work 3-4 days a week.

Essential Duties:

  • Submit bills for processing.
  • Follow up on outstanding bills.
  • Execute the appeals process for denied claims.
  • Review accounts to determine appropriate follow up action.
  • Recommends accounts to be written off on Adjustment Request.
  • Check system for missing payments.
  • Notates patient accounts property.

Qualifications:

  • Two or more years of medical billing/coding experience.
  • Familiar with ICD-10 coding.
  • Familiar with healthcare billing regulations.
  • Must be able to work independently and with little direction.

 

Apply Now


Title Office Assistants
Categories Clerical
Salary $8.75-$9.50 per hour
Location Towson, MD
Job Information

Office Assistants needed for our government clients throughout Baltimore County.   Good opportunities for entry level candidates.  Many positions lead to full time employment.  Must be able to work full time hours (8am-4:30pm) Monday through Friday.

Essential Duties:

  • Entering customer data into database.
  • Filing and scanning documents.
  • Provide back up Receptionist support.
  • Distribute mail.

Required Skills:

  • Basic Office Skills
  • Typing speed of at least 35 wpm.
  • Basic Microsoft Office knowledge.
  • Basic Math skills.

 

Apply Now


Title Medical Bill Processor
Categories Clerical
Location Towson, MD
Job Information

Medical Bill Processor needed for our insurance client in Towson, MD.  Position is long term contract or possibly contract to hire.   Duties include:

  • Perform data entry of bills submitted for payment.  Maintains the integrity of the information system by accurately recording information.
  • Processes bills submitted for medical treatment in according with the Maryland Workers Compensation Laws.
  • Responds to inquiries from claimants, medical providers and other personnel regarding the payment of service of workers’ compensation.

Qualifications

  • CPC (Certified Professional Coder)
  • One year of workers compensation processing experience.
  • Good data entry skills.
Apply Now


Title Claims Adjusters
Categories Clerical
Location Towson, MD
Job Information

Claims Adjusters needed for our insurance client in Towson, MD.   Positions are 3-4 months or longer.  Duties include:

  • Independently investigates assigned claims, following sound claims handling techniques in accordance with company claim philosophy and standards, and in accordance with the Maryland Compensation Law.

  • With limited assistance from unit supervisor, reviews all relevant data, evaluates claims, determines coverage and compensability and negotiates within settlement authority.

  • Documents files with necessary reports, investigative notes, and other data as may be required by the Maryland Workers’ Compensation Law, the company and the unit supervisor. Keeps unit supervisor advised on status of problem claims.

  • Prepares files for hearing, develops defense of issues, identifies witnesses and makes decisions regarding appeals.

  • Attends hearings, mediations, settlement conferences, pre-trial hearings and fraud trials.

  • Provides superior service to policyholders, agents and the claims public. Complies with standards for service and prompt contact. Keeps agents and policyholders informed of claim status as appropriate. Anticipates and promptly responds to all issues and concerns.

  • Manages personal caseload effectively in accordance with claims standards.

 

  • Performs other duties as may be dictated by department circumstances.

Qualifications

  • Bachelors Degree in Business Administration or related field.
  • At least three years of experience in Worker’s Compensation Claims Adjusting.
  • Basic keyboarding and math skills.
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Title Customer Service Representative
Categories Clerical
Salary $11 per hour
Location Woodlawn, MD
Job Information

Customer Service Representative needed for our automotive client in Woodlawn, MD.  The Customer Service Representative will be responsible for dispatching Drivers to customers who need assistance.  Contract to hire position.

Essential Duties Include:

  • Receive calls from customers who need roadside assistance.
  • Receive, understanding and management represents for emergency roadside assistance.
  • Monitor tracking systems.
  • Answer phones and call back members to ensure excellent customer satisfaction.
  • Maintain digital logs for drivers and services through a computerized dispatching system.
  • Handle transactions from customers who are picking up vehicles.

Qualifications:

  • Good customer service skills.
  • Basic computer skills.
  • Cash handling experience.
  • Must be able to work independently.
  • Good with driving directions.
Apply Now


Title Administrative Assistants
Categories Clerical
Salary $11-$14 per hour
Location Central Maryland
Job Information

Administrative Assistants needed for our education clients throughout Central Maryland.   Opportunities are all contract.    The Assistants will need to be able to fully execute day to day clerical tasks under the direction of Department Managers.

Essential Job Duties:

  • Schedule and confirm meetings.
  • Answer the phone and route callers.
  • Field phone and email requests.
  • File and scan documents.
  • Maintain files and records.
  • Enter and verify data upon entry.

Qualifications:

  • One to three years of Administrative experience.
  • Typing speed of at least 40 wpm.
  • Intermediate knowledge of Microsoft Word, Excel and PowerPoint.
  • High School Diploma or Some College Courses.
  • Good communication skills.
  • Pleasant personality.

 

Apply Now