Job: Customer Service Agents

Title Customer Service Agents
Categories Clerical
Salary $9.50-$10.50 per hour
Location Central Maryland
Job Information

Customer Service Agents needed for our government client throughout Central Maryland.  Agents will perform a variety of tasks to include title, registration, licensing, issuing identification cards and enforcing insurance laws.

Essential Duties:

  • Collect account data and fees.
  • Verify eligibility for insurance and driving records.
  • Receive and report returned tags and stickers.
  • Process electronic registrations and titling.
  • Process lien filings.
  • Review license files to ensure compliance.
  • Test applicants for vision qualifications and knowledge of driving laws.
  • Respond to telephone inquiries.

Qualifications:

  • Knowledge of Basic Office skills, procedures and office equipment.
  • Good communication, math, spelling¬† and grammar skills.
  • Good and accurate data entry skills.
  • High School Diploma.
  • Prior titling experience is beneficial.
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